Computer help at your door
A computer technician who comes to your home
A computer that freezes. Wi-Fi that drops in the back bedroom. A printer that won’t print, or a new phone with everything still stuck on the old one. We come to your home, fix it properly, and explain what we did in plain English — no jargon, no talking down to you.
- Evening visits available
- We travel to you
- Price agreed before we start
- Not fixed, not charged
The process
How it works — three steps, no runaround
Every job follows the same path, so you know exactly what happens before we set off.
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Step 01
Tell us what’s wrong
Tick whatever looks familiar in the list, or just call and describe it in your own words. You don’t need the right terminology — that part is our job.
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Step 02
Get a price and a time
We come back the same day with a clear quote and an arrival window. Happy with it? We book the visit. Not happy? You’ve paid nothing.
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Step 03
We arrive and finish the job
We turn up with the tools, fix it on the spot, test it together, and leave written notes. Questions afterwards? Just call — that’s included.
Simple pricing
What it costs, before you call
Four prices cover almost everything we do at home. Anything bigger gets a fixed price agreed before we start.
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Home tech visit
₪249 /visit
Up to 60 minutes at your home. Each extra 30 minutes ₪100.
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Remote tech support
from ₪99
30-minute session. A full hour ₪179.
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Personal tech help
₪199 /hour
Computers · phones · email · photos · Zoom · smart devices
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Larger jobs
Fixed price, quoted first
Upgrades, networks, installations. The price is agreed before we start — no surprises.
What we’re known for
Fixing it is half the job. Showing you is the other half.
The part we care most about is the time after the repair. We sit down beside you, go slowly, repeat it as many times as you need, and leave written instructions in large print. Ask us anything — there is no such thing as a silly question here.
Especially popular with parents, grandparents, and anyone who’d like to finally feel in control of their own devices.
- Personal technology lesson₪199/hour
- Senior tech help, one-to-one₪179/hour
Our promises
A small business — that’s the point
Four commitments we stand behind on every job, at home and at work.
A price before we start
You get a clear quote before the visit. If we find something extra once we’re there, we stop, explain it, and wait for your go-ahead before carrying on.
Not fixed, not charged
If we can’t solve the problem we came out for, there’s no charge for the visit — even if we spent two hours trying.
Explained in plain English
By the end of the visit you’ll know what was wrong, what we did, and how to stop it happening again. In writing if you’d like, in large print.
Your data stays yours
We don’t copy, browse or keep personal files. Backups happen only with your say-so and onto your own drive. You type your own passwords wherever possible.
Questions
What people usually ask
Do you really come to the house?
Yes — that’s the whole idea. Most jobs are solved in a single visit at your home or home office. If something can be sorted remotely by connecting to your computer, we’ll suggest that first, because it’s faster and cheaper for you.
Is my data safe?
We don’t copy, read or keep personal files. When a backup is needed, it happens with your permission and onto your own drive. You type your passwords wherever possible, and any password created during a visit is written down for you and never kept by us.
I’m not technical at all. Is that a problem?
Not in the slightest — that’s the work we enjoy most. You don’t need to know what RAM or an SSD is to call us. Describe what you’re seeing in your own words (“it’s stuck”, “it won’t turn on”, “it keeps asking me something and I don’t understand it”) and we’ll ask the right questions.
What if the problem comes back?
If the same fault returns within 30 days of the visit, we come back and deal with it at no extra charge. And for small questions that crop up afterwards, just ring or message — you don’t need to open a new job for that.
Where we work
We make home and office visits in these towns and the areas around them. Slightly outside? Get in touch anyway — we can usually work something out.
- Tel Aviv
- Ramat Gan
- Givatayim
- Herzliya
- Ra’anana
- Kfar Saba
- Petah Tikva
- Holon
- Bat Yam
- Rishon LeZion
- Bnei Brak
- Hod HaSharon