Accessibility Statement

Our commitment

Techni-kal considers it important that both this website and our service are usable by everyone, including people with disabilities. A large share of our customers are older people and people who are not comfortable with technology — accessibility is not a technical box-tick for us, it is the heart of the work.

We have worked to make this site accessible in accordance with the Equal Rights for Persons with Disabilities (Accessibility Adjustments to a Service) Regulations, 5773-2013, and Israeli Standard IS 5568, which is based on the WCAG 2.0 guidelines at level AA.

Level of accessibility

The site was built aiming at level AA of IS 5568. Adjustments made include:

• A correct, hierarchical heading structure on every page, allowing fast navigation with a screen reader
• Full keyboard navigation, including a “skip to main content” link at the top of every page
• A clear, visible focus indicator during keyboard navigation
• Alternative text for meaningful images and icons
• Semantic elements and ARIA roles in forms, menus and page regions
• Colour contrast meeting the standard
• Forms with associated labels and clear error messages in text, not colour alone
• A layout that adapts to any screen size and allows text enlargement without loss of content
• Respect for the system preference for reduced motion

The accessibility menu

A button in the corner of the screen opens a menu of personal adjustments, which allows you to:

• Increase and decrease text size
• Switch to high contrast or greyscale
• Highlight links
• Use a more readable font and increased line spacing
• Stop animations and motion
• Enlarge the mouse cursor
• Show a reading guide
• Reset all adjustments

Your choices are saved in your browser and reapplied on your next visit. The menu can also be opened and navigated entirely from the keyboard.

Accessibility of the service itself

• You can reach us by phone, text message, WhatsApp or email — whichever suits you
• We come to your home, so there is no need to travel to business premises
• Written notes in large print are available at the end of any visit
• We take the time to explain, repeat things as often as needed, and do not rush
• A visit can be arranged through a family member or companion

Known limitations

Despite our efforts, there may be components on the site that are not yet fully accessible. We work to correct these on an ongoing basis. If you run into a difficulty, we would genuinely like to hear about it — it is the fastest way for us to fix it.

External services outside our control, such as WhatsApp, are subject to the accessibility policies of their operators.

Reporting an accessibility problem

Found an accessibility problem on the site or with the service? Please tell us and we will address it promptly.

• Accessibility coordinator: Clint
• Email: iamtechnikal@gmail.com
• Phone: 050-891-2269
• Response time: within one business day

It helps if you describe the problem, the page where you met it, and the browser or assistive technology you are using. That lets us find and fix it faster.

Statement details

This statement was last updated on the date shown at the top of the page. The site has been checked in current versions of common browsers together with keyboard navigation. We review accessibility again whenever we make a material change.